Bentley's highly experienced chemists and technicians work closely with customers to develop products that exceed performance requirements. Stability testing is executed to ensure product integrity. The lab also works with customers' proprietary formulas to validate performance specifications in commercial quantities. Additionally, the lab closely manages the production scale-up process and quality assurance testing during the initial manufacturing phase.

Bentley has both the manufacturing and filling equipment to meet the production requirements of mid-sized to large batch products, providing the Company the flexibility to produce a wide variety of products in various quantities, sizes and packaging for its customers.

Highly trained chemists work to create innovative product ideas and formulations that are then presented to key customers for consideration in new product launches. These products are developed using the most contemporary ingredients offered by the specialty chemical companies. Their unique features and benefits are designed to satisfy both the performance criteria and strong marketing themes required by customers.

Consistent quality, on time delivery and effective customer communications are the benchmarks of excellence in this industry. With the implementation of a new MRP System in 2003 customers are able to receive accurate and timely reports on such details as production status of specific orders or information on customer-owned items, such as components and fragrances.

Granting customers direct access to the company's internal inventory management system makes it easy and convenient for them to access their own information.

Each customer is assigned a production planner who functions as the internal contact, managing the client's production schedule and tracking all incoming materials and shipment information.